Welcome to the SEND Family Support Online service from KIDS.
Finding the best way to help your child with SEND get the support they need and deserve can be a complicated and lonely journey. It can leaving you feeling frustrated and overwhelmed, like ‘the system’ is against you. All you want is for your child to be happy, supported and be given the opportunity to reach their potential.
Our Family Support Online service puts an expert in your corner. Imagine having someone to help with practical support and solutions, who understands your worries and frustrations and has navigated the complex systems many times before.
Side-by-side, we will help you to find your way through to get the best possible outcome for your child and your family.
“The co-ordinator was so easy to talk to and I felt like she really empathised with what I am going through.”
We aim to respond to you within three working days. If you need help for a mental health crisis or emergency, you can find where to get immediate expert advice and assessment from the NHS.
How we can help
Free consultation and 1:1 support
Our initial FREE phone consultation gives you an opportunity to talk to someone who understands the challenges you are facing. We will ensure you know about the resources that are available to you for free and explain more about the service we can offer.
We can often resolve concerns during your free consultation. But if we can’t we will advise you of that and recommend an appointment with a member of our expert team for further in-depth 1:1 expert support. Our in-depth support appointments start at £30.
Group Workshops are another way to explore issues in-depth. They cover a variety of topics and are available regularly throughout the year for a small fee. For further information and to book your place check out our events listing by clicking the button below.
Issues we can help with
How it works
This online service is currently being piloted by KIDS in response to Parents and Carers telling us they want direct access to professionals with expertise in surrounding children and young people with SEND.
KIDS is a charity founded in 1970, providing a wide range of services to disabled children, young people and their families across England. We support children from babies through to young adults, whatever their disability.
As a charity we are not-for-profit; any surpluses generated by this service will be reinvested back into frontline services supporting children and young people with SEND across England.
Last year we delivered over 225,000 hours of support to around 15,000 disabled children, young people and family members.
GET IN TOUCH
You are not alone in this. We are right here with you and there isn’t anything we haven’t heard before! Our team of experienced professionals are ready and willing to help you and your family with emotional and practical support. No matter what stage of your journey you and your child are at.
100% of users surveyed would recommend Family Support Online to friends or family.
As this is a new, pilot service your feedback is very important in helping us shape our offer. Please let us know what you think so far by clicking the button below to answer three short questions.